Terms and Conditions

Welcome to the The Rock Computers – Sole Proprietorship L.L.C.

The Rock Computers – Sole Proprietorship L.L.C maintains the https://www.gizmopower.net/ Website ("Site"). By entering our Website, you agree to these terms and conditions (the "Terms"). Please review these carefully prior to making any purchases. By using this site, you agree to comply with these Terms. The Rock Computers – Sole Proprietorship L.L.C is an online service of The Rock Computers – Sole Proprietorship L.L.C for the purpose of the sale of electronic items, accessories and other media items and services in I.T. field ("Product").

In order to be able to make purchases through the The Rock Computers – Sole Proprietorship L.L.C website, you will be requested to register. The information sought will allow The Rock Computers – Sole Proprietorship L.L.C to handle your transaction efficiently and effectively.

As payment, will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a service server. Cardholder must retain a copy of transaction records and The Rock Computers – Sole Proprietorship L.L.C policies and rules

The website is available only to individuals who meet the The Rock Computers – Sole Proprietorship L.L.C terms of eligibility, who have been issued a valid payment card, i.e., credit card etc. and who have authorised The Rock Computers – Sole Proprietorship L.L.C to process a charge or charges on their payment card in the amount of the total purchase price for the item or items.

By making an offer to purchase our products, you authorise The Rock Computers – Sole Proprietorship L.L.C to perform credit checks and to transmit or to obtain information (including any updated information) about you to or from third parties, to authenticate your identity, to validate your payment card, to obtain an initial payment card ID.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. The Rock Computers – Sole Proprietorship L.L.C may use the information you provide to conduct suitable anti-fraud reviews, the agency involved may keep a record of that information.

We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address. In case your personal information changes, please notify us by contacting us directly at info@gizmopower.net.

The Rock Computers – Sole Proprietorship L.L.C may modify these Terms at out sole discretion. If you do not agree to the changes to these Terms, you should stop using this website. By using this website after such any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order, unless we are required to make the change by law.

Making  A Purchase
When you make a purchase through the The Rock Computers – Sole Proprietorship L.L.C website, you are offering to buy Product(s) for the price stated, subject to these Terms.


All orders are subject to acceptance and availability.

Placing An Order

The Website contains an instructive guide that will walk you through the process of placing an order. You place your order for any selected items by clicking on the 'Confirm Order' button at the end of the on-line order process.


Once you have placed your order, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment card.


Please note that while the Website lists only available Products, there may be occasions due to circumstances beyond The Rock Computers – Sole Proprietorship L.L.C's control, where the Product is not available. In this case a latest delivery, where applicable, will be communicated to you or an immediate refund of any unavailable goods made.

Unless otherwise notified, The Rock Computers – Sole Proprietorship L.L.C's acceptance of your order occurs when you receive an email notifying you that we have dispatched the Product(s) as ordered by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside The Rock Computers – Sole Proprietorship L.L.C's control, which may result in you having not received that email in a timely manner.

If you require any information regarding your order(s), please contact +971 50 6672376.


Gizmo Electronics LLC may not accept your order if:

  • an item you have ordered is out of stock
  • we are unable to obtain authorization for your payment



We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

Pricing Policy
At the The Rock Computers – Sole Proprietorship L.L.C website you are given an opportunity to select your preferred currency. You may choose between US Dollar and UAE Dirham. Price converts are located in the top corner of the website page.

All currency priced items will be honoured as advertised unless it is obviously incorrect.

The Rock Computers – Sole Proprietorship L.L.C clients will be charged for the items purchased plus shipping cost (if applicable) and any import duty and tax liable as part of your order.

Product prices are set the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are markdown at any time during the selling period.

Payment
Pay cash on delivery with Aramex (if applicable), or pay directly online by Visa and Master credit/debit cards in AED also.

The total amount will be debited from your account upon dispatch of your order from the The Rock Computers – Sole Proprietorship L.L.C website.

You confirm that the Payment card that is being used is yours or that you have been specifically authorised by the owner of the Payment card to use it. All Payment card holders are subject to validation checks and authorisation by the card issuer.

If the issuer of your payment cart refuses to authorise payment, The Rock Computers – Sole Proprietorship L.L.C will not be liable for any delay or non-delivery. All Payment card transactions on the Website are processed using a secure online payment gateway that encrypts your card details in a secure host environment.

All reasonable care, as it is in The Rock Computers – Sole Proprietorship L.L.C's power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, The Rock Computers – Sole Proprietorship L.L.C cannot be held liable for any loss you may suffer if a third part procures unauthorised access to any date you provide when accessing or ordering from the Website.

Returns and Exchange
Satisfaction is always a top priority and as such each query is addressed individually to the best of our ability. If you are not happy with the product(s) you have received, contact us and we will have a look into it.

Returns, refunds, and product cancellations are:

  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged in shipping.
  • The product is tampered.


We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Exchanges of any defective Products should be returned and must be in the original packaging within seven (7) days of the order shipment date. It will be up to 45 days for the refund transfer to be competed.

Refunds will be done only through the Original Mode of Payment. The buyer have to bear the return expenses.

Please feel free to address any additional questions you may have by writing us an email to info@gizmopower.net.

Cancellation Policy
Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Once you purchase a Product, you will receive an email acknowledging the purchase and the payment for the Product,

You are required to present a copy of the email acknowledgement receipt of the purchased Product if required to do so.

If you wish to cancel the purchased Product you are required to contact The Rock Computers – Sole Proprietorship L.L.C, order@gizmopower.net immediately at the restoration of the payment gateway as soon as practically possible.

Contacting Us
If you require help when ordering or would like to provide feedback on our service, please email us at info@gizmopower.net. You may also call us on +971 50 6672376.

Important Points

  • The Rock Computers – Sole Proprietorship L.L.C Fashion maintains www.gizmopower.net Website
  • United Arab Emirates (UAE) is our county of domicile and stipulate that the governing law is the local law.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.


Shipping and Returns
We process and ship all our orders 5 days a week, with the exception of Fridays & Saturdays and UAE Public Holidays.

Delivery & Shipping Policy

IMPORTANT DELIVERY INFORMATION
You will be required to sign on receipt of your delivery.


You can track your shipment by clicking on www.aramex.com and entering your order number.

We offer worldwide delivery.

For International and GCC countries – 7-10 days

For Local – free delivery within UAE – 3-5 days

International and GCC countries – AED 100 or free for orders above 500aed.

For any questions, please contact info@gizmopower.net. Alternatively, call us directly on +971 50 6672376.

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